1. Information We Collect

We collect various types of information to improve your experience and provide our services, including:

Personal Information

• Name, email address, and contact information: Collected when you register for an account or contact us.
• Google account information: Name, email address, and profile picture collected when you log in using Google OAuth.
• Payment details: Collected when you purchase courses or services through the platform.

Usage Data

• Cookies and Tracking Technologies: We use cookies to track website usage, preferences, and provide you with a personalized experience.
• Analytics: We use Google Analytics and other tools to analyze website traffic and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide educational services: Manage your account, offer personalized content, and track your learning progress.
• To communicate with you: Send transactional emails, including registration confirmations, course updates, and customer support responses.
• To enhance the user experience: Personalize content based on your behavior and preferences.
• To improve services: Analyze trends, monitor site performance, and gather feedback to optimize our content and offerings.
• Google account information (email, name, and profile picture) is used solely to create and manage your account, provide secure access, and personalize your experience on our platform.

3. Email Communications via Amazon SES

We use Amazon Simple Email Service (SES) to send transactional emails related to your use of Jeem. This includes:

• Registration confirmations
• Password resets
• Course updates and reminders

Amazon SES is a secure and reliable service that allows us to send emails at scale. While using Amazon SES, your email address may be stored on their servers for sending and managing email communications. Amazon SES complies with data protection regulations, ensuring your information is handled securely.

4. Data Sharing and Disclosure

We do not share, sell, or rent your personal data, including Google account information, to third parties, except in the following circumstances:

• Service Providers: We may share your information with trusted service providers (such as Amazon SES, Google Analytics) who assist in running our platform, processing payments, and managing communications.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests (e.g., a court order or government inquiry).

6. Data Security

We take reasonable precautions to protect your personal information, including Google account data, from unauthorized access, alteration, disclosure, or destruction. This includes using encryption technologies, secure servers, and regular security updates. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access your personal data, including Google account information, and request a copy.
• Rectify any incorrect or incomplete information.
• Erase your personal data, including Google account information, subject to legal conditions.
• Object to the processing of your data for marketing purposes.
• Withdraw consent for email communications at any time by unsubscribing through the link in the email or by contacting us directly.
• Delete Google account data: If you logged in using Google OAuth, you can request the deletion of Google-provided information by contacting us at [email protected].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Jeem
Email: [email protected]
Address: 20 AbudlQados Street, AlSolimaniah, Jeddah, Saudi Arabia