1. Acceptance of Terms

By accessing and using the services provided by Jeem (hereafter referred to as "we," "us," or "our"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, you should not use our website or services.

2. Eligibility

Our services are available only to individuals who are 18 years of age or older. By using our services, you represent and warrant that you are 18 years or older and have the legal capacity to enter into a binding contract.

3. Use of Our Services

You may use our website and services for lawful purposes only. You agree not to:

• Engage in any activity that may violate the rights of others or disrupt the functioning of the website or services.
• Use our services to transmit any unlawful, harmful, or offensive content, including but not limited to, spam, viruses, or malware.
• Impersonate any person or entity or provide false information to us.

We reserve the right to terminate or suspend your access to our services if we believe you have violated these terms.

4. Account Registration

To access certain features of our services, you may need to create an account. You agree to provide accurate and complete information during registration and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

5. Payment Terms

If you subscribe to any paid services, you agree to pay the fees associated with such services. All payments are processed through a third-party payment processor, and you are subject to their terms and conditions as well. You agree to provide valid payment information and authorize us to charge the applicable fees to your account.

We reserve the right to modify our pricing or subscription plans at any time, and such changes will be reflected on our website.

6. Return and Refund Policy

General Policy: Unless otherwise expressly stated at the time of purchase, all purchases of online courses, whether live or recorded, training exams, and other digital learning materials offered through our platform are non-refundable and non-exchangeable.

Due to the digital nature of our products and services, once a purchase is completed and access to the course content, materials, or learning resources has been granted, you acknowledge and agree that:

• You waive any right to a refund, whether in whole or in part, except where a specific refund or withdrawal policy is expressly advertised and communicated for a particular course or program at the time of purchase.
• Digital products cannot be returned, and the provision of access constitutes full performance of our obligations under the purchase agreement.
• For live courses, no refunds shall be issued for missed sessions, scheduling conflicts, or failure to attend scheduled classes, unless a specific refund policy applies to that course as described at the time of enrollment.
• Any promotional refund offers, satisfaction guarantees, or withdrawal options are provided solely at our discretion and will be clearly communicated on the specific course page or promotional materials. Such offers apply only to the designated courses and do not extend to other products or services.
• We reserve the sole discretion to determine, on a case-by-case basis, whether exceptional circumstances warrant any form of credit or accommodation, which shall not be construed as an obligation or precedent.

Promotional Refund Offers: From time to time, we may offer specific refund or withdrawal policies for certain live courses (e.g., satisfaction guarantees or trial periods). These promotional offers, if any, will be clearly stated on the applicable course page and in the purchase confirmation. In the event of such an offer, the specific terms communicated at the time of purchase shall govern, and the general non-refundable policy shall not apply to the extent expressly modified by such offer.

We strongly encourage you to review all available course information, descriptions, and any provided previews or samples prior to making a purchase decision. By completing a purchase, you acknowledge that you have had sufficient opportunity to evaluate the suitability of the product for your needs and that you have reviewed any applicable refund terms specific to your purchase.

7. Intellectual Property

All content, materials, and resources provided through our services, including but not limited to, text, graphics, logos, videos, and software, are the property of Jeem or its licensors and are protected by copyright, trademark, and other intellectual property laws. You agree not to copy, modify, distribute, or create derivative works of any content from our services without our prior written consent.

8. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Disclaimers and Limitation of Liability

Our services are provided "as is" and "as available." We do not make any warranties or representations regarding the accuracy, reliability, or completeness of the services, and we disclaim any liability for errors or omissions in the content or functionality of the services.

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services, even if we have been advised of the possibility of such damages. Our total liability to you, whether in contract, tort, or otherwise, shall not exceed the amount you have paid to us in the past 12 months for the service at issue.

10. Indemnification

You agree to indemnify, defend, and hold harmless Jeem, its officers, directors, employees, agents, and affiliates from any and all claims, losses, damages, liabilities, or expenses arising from your use of the services, your violation of these terms, or your infringement of any intellectual property or other rights of any third party.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Saudi Arabia, without regard to its conflict of law principles. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in [Insert Jurisdiction].

12. Modifications

We may update or modify these Terms and Conditions from time to time. Any changes will be posted on this page with the updated effective date. By continuing to use our services after such modifications, you agree to be bound by the revised terms.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Jeem
Email: [email protected]
Address: 20 AbudlQados Street, AlSolimaniah, Jeddah, saudi Arabia